Services > Service And Calibration
| At TekMark we pride ourselves in providing only the best after-sales support services that assure our customers of continuous support and efficient service. | ||
| TekMark Australia - Repair & Technical Support Services | ||
| TekMark Australia is pleased to offer all our clients Repair and Technical Support Services for all products and equipment we supply. We also offer repair services and technical support for all legacy equipment from any of our suppliers. | ||
| We can also co-ordinate Calibration services for all our clients requiring traceable certification for their instruments. | ||
| TekMark Malaysia - Repair, Calibration & Technical Support Services | ||
| Complete repair, calibration and technical support services are provided in our Malaysian headquarters, based in Kuala Lumpur. Following the commissioning exercise, this division assures customers of continuous support and efficient after-sales service. The modern laboratory in the company's premises is equipped with state-of-the-art calibration equipment and repair tools operated by highly qualified engineers. | ||
| Solution to your Service and Calibration Needs! | ||
| Our service centers and calibration laboratory now provide accreditation calibration and repair services for Test & Measurement products for a special offer. We assure you only the best quality service and meet all the calibration requirements. We want to give you the best service we can, and that means performing the calibration, upgrade and repair service you need to keep your instruments running in top condition at a time that suits you. We recognize that Out Of Service Time is time when you cannot get the productivity you need from your instruments, so we want to minimize our Turn Around Time when we perform a service for you, and you can get your valuable instruments back in service with the minimum delay. |
||
| Maximize your Investment with TekMark Calibration & Service Support | ||
| Advancing technology is transforming the precision measurement industry. When you choose TekMark, you get more than a superior support - you gain a partner who is single-mindedly focus on you and your success. Measurement product technology is changing so rapidly that obtaining the highest level of support and expertise is necessary for your successful operation. Our service & calibration personnel will work with you, helping you select the product support programs that meet your unique needs, optimize your product's performance and maximize your investment. |
||
| Calibration & Service Support Agreements | ||
| Annual Service Contract Agreements offer significant cost savings, guarantee priority response and let you budget your instruments and maintain costs with confidence. No need to invest in your own metrology facilities – turn to the company with a proven Quality Record. | ||
| TekMark Service & Calibration Laboratory | ||
| Most importantly, TekMark Service Contract Agreements protection helps you maximize your instrument uptime and performance. Our multi-year coverage minimizes your paperwork's and affords you tighter control over your ownership costs. We are ISO 9001:2008 certified, and our calibration labs support compliance to MS ISO/IEC 17025 and SAMM requirements. |
||
| TekMark ISO9001:2008 Certified Repair Service Centre | ||
 |
||
| TekMark MS ISO/IEC 17025 Accredited Calibration Lab | ||
 |
||
| With TekMark, our customers can be assured that we are committed to provide the following benefits from our calibration package: | ||
| • | Fast return – equipment will be returned within 5 working days for in house calibration. | |
| • | Competence Calibration – our service & calibration laboratory is accredited by Department of Standard Malaysia according to MS ISO/IEC 17025 standard (SAMM 051-KL) & (SAMM 192 – Penang). | |
| • | Traceability – traceable to the International System of Units (SI) maintained at the National Metrology Center or other International Standard Laboratory. | |
| • | Time saving – with the elimination of quotation and PO, our recall notification system will assure customers on the lowest down time on their equipments. | |
| • | Fast collection – equipments can be collected within the same day (should the arrangement for pick-up is made before 10.00 am). | |
| • | Assurance - we will recalibrate at no extra cost if equipment is damaged during the delivery to customers' premise. | |
| We provide In-House and On Site calibration services to our customers who cannot afford downtime in production. | ||